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How it works

From applicant to employee, step by step.

Nine steps in five stages, each showing who acts, what Hyper does and what happens next. Hyper never hires, approves or contacts a candidate on its own.

Book a walkthrough Start at step 1
  1. Steps 1 to 3 Add and interview

    Add the candidate, schedule interview rounds and record written feedback on one timeline.
  2. Step 4 Decide

    Select, or reject with an internal reason. Nothing is sent to the candidate at this point.
  3. Step 5 Invite

    HR issues a link for this candidate, valid for 24 hours, and shares it by email or WhatsApp.
  4. Steps 6 to 7 Submit and review

    The candidate completes three stages. HR approves, rejects or asks for specific corrections.
  5. Steps 8 to 9 Letters and records

    Approval creates the employee record. HR generates letters and manages training, assets and exits.

The problem

Most delays happen between people.

A recruiter finishes interviews, HR asks the candidate for documents, the candidate replies in pieces, and someone retypes it all. Each handoff is a chance for details to go missing.

From recruiter to HR

The decision and the reasoning behind it travel by chat or memory.

From HR to candidate

Requests for documents go out one message at a time.

From candidate to HR record

Replies arrive in pieces and are copied into files by hand.

The workflow

Nine steps, one record.

Every step adds to the same candidate record, so the next person starts with everything the last one collected.

  1. Stage 1. Add and interview

    Step 1: Add the candidate

    Who: HR or recruiterManual, optional AI
    What Hyper does

    Creates a candidate record with contact details, source, referrer and a PDF resume, and checks for possible duplicates. If you turn on the optional AI resume intake, Hyper suggests the contact fields from the resume for HR to check.

    What happens next

    The candidate appears in the pipeline, ready for an interview round.

  2. Stage 1. Add and interview

    Step 2: Schedule interviews

    Who: HRManual
    What Hyper does

    Records each round as online or in person, with the interviewer and location, then marks attendance as came, did not come or rescheduled.

    What happens next

    Interviewers can record feedback for the rounds the candidate attended.

  3. Stage 1. Add and interview

    Step 3: Record written feedback

    Who: Interviewer or HRManual
    What Hyper does

    Stores technical, communication and overall assessments, strengths, areas to develop and a recommendation to select, hold or reject. An audio recording can be attached.

    What happens next

    Everything sits on the candidate timeline, ready for the decision.

  4. Stage 2. Decide

    Step 4: Decide

    Who: HR with edit rightsManual
    What Hyper does

    Marks the candidate as selected, or as rejected with a reason that stays internal. The note the candidate sees stays neutral, and a selection can be undone.

    What happens next

    Nothing is sent to the candidate yet. HR moves them to training or active staff and prepares the invitation.

  5. Stage 3. Invite

    Step 5: Send the onboarding link

    Who: HRHR action, email sent automatically
    What Hyper does

    Issues a link for this one candidate that stays valid for 24 hours. When HR invites from the onboarding module, Hyper prepares a trainee offer letter and emails the invitation through your connected email workflow. HR can also open WhatsApp with the message prepared and send it.

    What happens next

    HR sees whether the email went out. A reissued link replaces the old one and sends a Slack alert if Slack is connected.

  6. Stage 4. Submit and review

    Step 6: The candidate completes three stages

    Who: CandidateSelf service
    What Hyper does

    Personal details; academic and career details, including a shift from the options HR assigned; then identity, bank details and documents, with ID photos, a resume PDF and a drawn signature. Each stage is checked and saved before the next one opens.

    What happens next

    Submitting closes the link, sets the record to pending review and sends a Slack alert if Slack is connected.

  7. Stage 4. Submit and review

    Step 7: HR reviews the submission

    Who: HR with approval rightsManual
    What Hyper does

    HR can correct details, then approve, reject or request changes. A change request lists the exact fields to fix, with a note for the candidate.

    What happens next

    Approval creates the employee record with an employee ID and salary components. A change request lets the candidate reopen the form with earlier answers kept.

  8. Stage 5. Letters and records

    Step 8: Generate letters and documents

    Who: HRManual
    What Hyper does

    Generates the appointment letter and other documents from versioned templates filled with the employee record, and can email a link to them through your email workflow.

    What happens next

    Once a letter is signed outside Hyper, HR uploads the signed PDF beside the original in the employee vault.

  9. Stage 5. Letters and records

    Step 9: Manage the employee over time

    Who: HRManual
    What Hyper does

    Extends training with a reason, assigns assets by serial number, issues warning letters, and records exits with a date, a reason and an optional relieving letter.

    What happens next

    Former employees keep their history and can be rehired as active staff or as trainees.

Product proof

Steps 6 and 7, as each side sees them.

Simplified illustrations of the candidate form and the HR review screen. The people and details are fictional.

Sophie Bennett · Stage 2 of 3 Sample
✓ Personal details
2 Academic and career
3 Identity, bank and documents
Grade 12 marks84.6% · within the allowed range
Preferred shift (from the options HR assigned)Day shift · 09:30 to 18:30
Expected salaryEntered by the candidate
Save and continue
HR review · request changes Sample
Fields to fixPermanent address · bank code
Note from Olivia CarterPlease add your postal code and check the bank code on your cheque book.
Shared byWhatsApp · prepared message
Sophie's answersKept when she reopens the form
Save request

Before your first hire

What you set up once.

A short list of settings makes every later step faster. Connections are optional and can wait.

Organization

  • Companies
  • Departments and job titles
  • Shifts candidates can choose from
  • Interview locations

People and letters

  • HR users and their roles
  • Letter templates and wording
  • Your joining document requirements

Connections (optional)

  • An email workflow for invitations
  • A Slack incoming webhook
  • An API key for the AI resume intake

Business value

Steps 5 to 8 are where the hours come back.

Collecting details, retyping them, preparing letters and chasing corrections are the tasks Hyper changes most. See what they cost your team today.

Calculate time savings

Security, control and integrations

Who can act at each step.

Control

  • Viewers can only look; editing and approving need the matching permission
  • Candidates only ever see their own link and their own files
  • Uploads are kept outside the public web folder
  • Internal rejection reasons are never shown to candidates
Security details

Integrations at each step

  • Step 1: the optional AI resume intake suggests contact fields
  • Step 5: your email workflow sends the link; WhatsApp opens a prepared message
  • Steps 5, 6 and 8: Slack alerts your team, if connected
  • Step 8: your email workflow sends document links
Integration details

How it works

Frequently asked questions

Questions about the order of steps and who does what.

What happens if the candidate does not finish within 24 hours?

The link stops working and the candidate sees an expiry message. HR issues a fresh link, which replaces the old one. Stages they already saved are kept.

Can a candidate change their answers after submitting?

Only if HR requests changes. The candidate then reopens the form with earlier answers filled in and submits again.

Who can approve a candidate?

Only users with approval permission. Viewers cannot approve or edit anything.

Is anything sent automatically?

When HR invites a candidate from the onboarding module, Hyper emails the invitation through your connected email workflow. Slack alerts are automatic once Slack is connected. Everything else is a deliberate action by a person.

Can we skip recruitment and only use onboarding?

Yes. HR can invite a candidate directly from the onboarding module without recording interviews in Hyper first.

Walk through these steps with your own hire.

Tell us how you hire today. We will map your steps to Hyper and show where the handoffs get shorter.

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